We are open Monday-Friday these are our operating hours if your order is urgent and outside of these hours please email or direct message to our social media prior to ordering and we can sort urgent shipping or local pickup/drop-off.
Your order is our priority so we pride on delivering on time. Given the current circumstances with COVID some delays may occur and are beyond our control.
SHIPPING OPTIONS AND PRICES
Normal (2-3 working days)
Rural (3-4 working days)
Overnight (next day delivery when order is placed before 12pm from Monday-Friday)
Overnight shipping is not available for rural addresses unfortunately.
International/Australia (7-10 working days)
We offer local Pickup and/or drop offs within Rotorua ONLY
All orders will receive a tracking number and this will be emailed to you once your package has been scanned by the courier.
I am a one person business operator your patience will be much appreciated. If you are wanting your order ASAP I suggest choosing Overnight Shipping as these are priority orders and processed first.
No orders will be processed and sent from Saturday-Sunday unless they are urgent and you have emailed or made direct contact as mentioned above,
Please allow 7-10 working days for all International orders due to the recent events on Covid-19 and limited flights and airline services please expect delays that will be out of our control.
This will depend on the time the item is expected to arrive on site which can take from 1-3 weeks. You will receive an email notifying you when the item has arrived and shipped out to you. Preorder items may not be refunded and exchanged as per stock quantities.